Coronavirus (COVID-19) updates

Current status

The World Health Organisation (WHO) has announced that COVID-19 is a pandemic.

A number of COVID-19 cases have been identified in the community in South Australia.

To manage the public health risk posed by the outbreak of COVID-19 interstate, restrictions have been put in place to protect South Australians.

Current restrictions in place can be found here: Current emergency management directions and restriction information.

Here at Gratis Home Care, we understand that this can be a worrying time,  but we want you to know that our priority during this time is the health and wellbeing of our customers and our workers.

We are following all of the recommended infection control protocols which are enabling us to continue to provide our services to you.

Coronaviruses are a large family of viruses that cause respiratory infections. These can range from the common cold to more serious diseases.

COVID-19 is the disease caused by a new coronavirus. It was first reported in December 2019 in Wuhan City in China.

Other coronaviruses include Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

Symptoms of COVID-19 can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly.

People with coronavirus may experience:

  • fever
  • flu-like symptoms such as coughing, sore throat and fatigue
  • shortness of breath

If you are concerned you may have COVID-19:

If you are not showing symptoms, you should still protect yourself and others.

The virus can spread from person to person through:

  • close contact with an infectious person (including in the 24 hours before they started showing symptoms)
  • contact with droplets from an infected person’s cough or sneeze
  • touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching your mouth or face

COVID-19 is a new disease, so there is no existing immunity in our community. This means that COVID-19 could spread widely and quickly.

In Australia, the people most at risk of getting the virus are:

  • travellers who have recently been overseas
  • those who have been in close contact with someone who has been diagnosed with COVID-19
  • people in detention facilities
  • people in group residential settings

People who are more at risk of serious illness if they get the virus are:

  • people with compromised immune systems (eg. cancer)
  • elderly people
  • Aboriginal and Torres Strait Islander people as they have higher rates of chronic illness
  • people with chronic medical conditions
  • people in group residential settings
  • very young children and babies*

*At this stage the risk to children and babies, and the role children play in the transmission of COVID-19, is not clear. However, there has so far been a low rate of confirmed COVID-19 cases among children, relative to the broader population.

See our advice for people at risk.

If you are sick and think you have symptoms of COVID-19, seek medical advice. If you want to talk to someone about your symptoms, call the National Coronavirus Helpline for advice.

1800 020 080

To seek medical help from a doctor or hospital, call ahead of time to book an appointment.

You will be asked to take precautions when you attend for treatment. Follow the instructions you are given.

If you have a mask, wear it to protect others. Stay at least 1.5 metres away from other people. Cover your coughs or sneezes with your elbow.

Tell the doctor about:

  • your symptoms
  • any travel history
  • any recent contact with someone who has COVID-19

See our answers to frequently asked questions about COVID-19.

To find out more, see our English COVID-19 resources and translated COVID-19 resources.

For what we are doing to limit the spread of COVID-19, go to Government response to the outbreak.

Support

Support is available if you are concerned about COVID-19 or are distressed because you are in self-quarantine or sick.

Visit the Head to Health website for:

  • links to mental health online and phone support
  • resources and services that can help if you’re experiencing mental health concerns or trying to support someone else