We support people to do the extraordinary every day.

At Gratis Home Care, we believe everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything we do.

We are committed to 8 core values that define who we are but also serve as a guideline to help us remain committed to providing quality home care services.

Our proud history

Gratis Home Care has the vision to deliver an exceptional person-centered service to people in the community; putting emphasis on matching the right worker to the client’s needs.

Gratis Home Care will provide state-of-the-art and compassionate in-home care to its clients.

To make good on this promise, Gratis recognises effective measurable training is paramount.

At Gratis Home Care, we believe everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything we do.

We will invest in tools to enable us to deliver a holistic approach to services.

Prior to employing any workers, Gratis Home Care will be creating a workforce that has proven empathy, a passion for our clients, together with a flexible, more dynamic, highly skilled worker.

Vision Statement

We believe that each Care Recipient should be supported and encouraged to remain independent and self-reliant, make informed choices, and remain physically, mentally, emotionally and spiritually connected and champion their unique and meaningful contribution to their communities, whilst remaining connected with all that they deem necessary and important.

We are committed to these eight core values that do not only define who we are but also serves as a guideline to help us become the home company we would like to be. We seek to touch the lives of others every day following these core values.

Our 8 Core Values

  • Passion – Passion is the motivation that drives our company forward. We believe in having a positive and cheerful attitude about everything we do because we recognise this inspires others to have same attitude.
  • Choice – We will set forward our personal and professional best to bring superior home care services for all of our seniors, sensing their needs, and going beyond their expectations.
  • Dignity & Respect – We strongly believe dignity in care, therefore the kind of care which supports and promotes, and to not undermine a person’s self-respect regardless of any difference
  • Customer-Driven Satisfaction – Satisfied customer are essential to our success. We strive to provide the highest level of professional care.
  • Identity and cultural belonging – We believe that central to care is personal identity and the feeling of having a purpose in life, feeling valued, having a sense of belonging and a feeling of worth and cultural belonging.
  • Quality – We strive for continuous quality improvement in all that we do so that we will achieve excellence in the home care services
  • Teamwork – We rely on one another and believe that by working together as a team through participation and teamwork, we are able to reach our potential and provide superior senior care. We recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be and have a solid commitment to providing high-quality, tailored services to meet the unique needs of each individual client, their families and relevant stakeholders in a collaborative manner.
  • Protecting your privacy – We are committed to protecting your privacy and to ensuring we can provide you with the best possible care and services.  We are bound by the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles.